Services

Adding Value Where It Is
Needed Most.
NEPTEK provide a comprehensive range of services to design, implement and support the materials handling equipment and systems we offer.

Neptek Services Brochure

Engineering Components Brochure

Our professional team of qualified engineers and trained technicians have been exposed to diverse industries and a range of materials handling technology over many years. As materials handling specialists, NEPTEK will engineer a solution that will improve the efficiency and output capacity of your factory or warehouse. This will guarantee you a quick return on your investment, save you time and money and secure your companies potential for future growth. Important to any company is the total cost of ownership (TCO) of the capital equipment they procure and at NEPTEK we make sure the technology we select is energy efficient, requires low maintenance and is extremely reliable thus resulting in minimal down time for our clients.

Auditing

Defining your requirements

The most important aspect of automation is a well-engineered solution that is based around your requirements.

This makes the auditing service that NEPTEK offers imperative if you are serious about streamlining your operation. We will carry out a full audit of your facility and from this identify any current or potential issues in your materials handling processes. Once we have carried out a full assessment our engineering team will then analyse all the data and design a solution tailored around your requirements. By fully understanding your requirements we will be able to engineer a solution tailored around your needs.

Design

To engineering principles

After undertaking an audit of your requirements, NEPTEK will design a solution to improve the materials flow and efficiency in your facility.

Our team will examine where the unnecessary handling and bottlenecks in your processes are, what is causing them and how to mitigate them. We then base our design around balancing and streamlining the materials flow in the solution we offer to you.

NEPTEK use the latest 3D design software that gives us the ability to work more efficiently, allowing us to resolve complex design challenges in less time.

Implementation

Detailed design & functional specification

On sign-off of your designed solution NEPTEK move into the detailed design, planning and implementation phase of the project. In this phase of the project NEPTEK will compile the detailed design and functional specifications for your approval and once approved procure the equipment and services from our preferred suppliers and contractors.

NEPTEK will then manage the equipment suppliers and contractors throughout the life cycle of the project from implementation to acceptance testing, handover and training, liaising and communicating with you at all times.

Project Management

NEPTEK offers turn-key project management services.

Project management differs from conventional management in that managing a project is more limited and narrowly focused than managing an enterprise or small department within an organisation.

It is sometimes overlooked by clients and can prove to be costly. Projects are constrained by time, cost and quality. By having NEPTEK manage your project, we will guarantee strategic planning, coordination, price negotiation and quality control to ensure all the above criteria are met. This will guarantee you a well-managed and smoothly run project within budget and delivered successfully on time.

Upgrades and Refurbishments

Improving performance with existing infrastructure.

The NEPTEK engineering team will assess and evaluate your current plant and machinery and undertake to modify, upgrade or refurbish this equipment. This includes upgrading outdated control systems to latest PLC/SCADA control/software versions to improve the speed/efficiency of the equipment and energy consumption for optimum performance and cost savings.

Audit of equipment
Design
Detailed drawings and bill of materials for the new design to make necessary improvements/changes to the equipment
Detailed costing
Source and procure materials and components
Mechanical rebuild
Electrical rewiring
Upgrading of control system (New PLC and SCADA software/program changes)

Plant Relocation

From start to finish

NEPTEK has the knowledge and experience base to relocate or move existing plants working together and organising the contractors and liaising with the client at all times to ensure a smooth transition process.

Planning and coordinating
De-commissioning/identifying and marking of cables/wiring/piping to be disconnected for reconnection at new site
Supervision of riggers and contractors
Transport
Services to the machines

Maintenance

There when you need us the most

NEPTEK guarantees the machinery and systems supplied by us can be fully supported by our trained, professional service team. We will undertake the following:

Service Level Agreements (SLA’s)
Routine inspection and servicing of equipment
Callouts
Fault finding
Improvements
Routine inspection and servicing of equipment (mechanical. electrical and control)
Critical spare parts

NEPTEK employ trained technicians to support Weighing Scales and Controllers, Premier Tech Chronos OML Auto Bagging Machines and Fuji-Ace Palletising Robots.

NEPTEK is able to support WESTWEIGH equipment on their weighing controllers, scales, packing machinery and robotic palletisers.

Spare Parts

Critical spare parts availability

Neptek supply a wide range of original spare parts to support the machinery and conveyor equipment we supply.

General Conveyors Spares (Drives, Rollers, Drive Bands, Drive Spools, Bearings, Belting and Machined Pulleys)
Interroll/Portec Powered Belt Curve Spares (Drives, Curved Belts, Pulleys, Wear Strips and Bearings)
Ambaflex Spiral and Conveyor Spares (Drives, Slats, Chains, Wear Strips, Bearings and Drive Shafts)
Weighing Controller Spares and Upgrades (Premier Tech Chronos previously Chronos Richardson)
Premier Tech Chronos Auto Bagging Machine Critical Spares
Fuji-Ace Robot and Gripper Critical Spares
Dücker Conveyor Systems, Robotics, Corrpal and Pre-Feeder Critical Spares
General Engineering Spares (On client specification)

NEPTEK can supply spare parts for WESTWEIGH equipment on their weighing controllers, scales, packing machinery and robotic palletisers.